This notice describes the privacy policy (“Privacy Policy” or “Policy”) of https://www.wegodoo.com/, our corresponding web app, namely, ‘WeGoDoo’, and our mobile application, namely, ‘WeGoDoo’ as available on Google Play Store and Apple App Store (hereinafter referred to as the “Website” or “Site” or “App” or “Platform”) which is operated by:
COMPANY NAME: WEGODOO (OPC) PRIVATE LIMITED
REGISTERED OFFICE: NAND NIVAS, BEDI ROAD, OPP D.K.V. COLLEGE, P N MARG, JAMNAGAR - 361008, GUJARAT, INDIA
CIN: U74999GJ2020OPC113224
GST: 24AACCW6292K1ZX
(hereinafter referred to as “WeGoDoo” or “us” or “our” or “we”). In this Policy, you shall be referred as “you” or “your” or “user” or “users”.
This Privacy Policy explains what information of yours will be collected by us when you access the Website or App, or when you make the payment or use our software/services, how the information will be used, and how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share your information with anyone except as described in this Privacy Policy. The use of information collected by us shall be limited to the purposes described under this Privacy Policy and our Terms of Service.
By using our Site or providing your personal information to us, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to processing any personal information you provide, as described below.
TABLE OF CONTENT |
|
Sr. No. |
Particular |
1. |
What information about the users do we collect? |
2. |
Lawful basis for processing personal information |
3. |
How do we use this information? |
4. |
Deleting your information |
5. |
Cookie Policy |
6. |
Sharing of information |
71. |
Storage and Security of Information |
8. |
Links to third party Apps |
9. |
Rights of EU, EEA, and UK users |
10. |
California Resident Rights |
11. |
Notice for Nevada Residents |
12. |
Rights of other Data Subjects |
12. |
How do we respond to legal requests? |
13. |
Children Privacy |
14. |
How do I withdraw my consent? |
15. |
Governing law and Dispute Resolution |
16. |
Do you have any questions or concerns about this privacy policy? |
17. |
Updates to this Privacy Policy |
18. |
Welcoming of suggestions |
1. What information about the users do we collect?
a) Information that you provide us: We collect the information you provide when you use our Site or App or our software/services, including, without limitation, when you sign up for an account, make the payment to purchase any of our subscription plans, use our services for your task management, collaborate with your team on our software, share your feedback, submit a complaint, communicate or interact with us in any manner. This can include Financial Information, Personally Identifiable Information (PII) and non-PII
information. Examples include the following:
i. Your personal details (mandatory): Your full name, email.
Purpose: Your name is used to display your profile name at various places within the application for identification purposes. Email ID is unique to the user, and WeGoDoo uses it to identify users to register their accounts. Invitations (for signups or collaboration) to other users are also sent via their email ids. WeGoDoo will also use email IDs to send personalised and marketing emails occasionally.
ii. Your personal details (Optional): Your birth date, phone number, and profile image.
Purpose:
a. Birthdate: If added, we will use it to send you birthday wishes on your special day.
b. Phone Number: If added, it will be used only to interact with you for support purposes.
c. Profile Image: If added, a profile image is used to display your profile image at various places within the application for identification purposes.
iii. Information collected from Google account: If you sign up using your Google account, we will collect certain information associated with your account, that is, your name, email, and social profile image URL (for displaying profile image)
iv. Information collected from Facebook account: If you sign up using your Facebook account, we will collect certain information associated with your account, that is, your name, email, Facebook username, and social profile image URL (for displaying profile image)
v. Token: Token is used to check if you are logged in or not. If you are logged in, only then push notifications will be sent.
vi. Device ID: The device ID is used to check if you are connected via WebSocket or not. If you are connected via WebSocket, then messages are sent via a WebSocket response. Otherwise, it's sent via push notification.
b) Permissions: Our application collects the following permissions from you:
i. On Android Application:
a. Storage Access: This permission is required to access files stored on your device. This permission allows you to add attachments from your device.
b. Record Audio: To access the device's mic and record your audio, which can be added to the comments section of the application.
c. Internet Permission: To perform network operations in the App and exchange data with the WeGoDoo server.
d. Vibrate: This allows the App to control the vibrator function of the device. The vibrate function is used for various user feedback purposes in the application.
e. Billing: It is the permission required to integrate in-app purchases in the android application.
ii. On IOS Application:
a. Camera Access: The app requires access to your camera to enable you to take pictures and upload them as profile pictures or to add documents/attachments.
b. Photo Gallery Access: The app requires access to the photo library to enable you to upload photos as profile pictures or to add documents/attachments.
c. Microphone Access: The app requires access to your Microphone to record audio for sending voice messages.
iii. On Web Interface: Microphone Access: Our web app requires access to your device’s microphone to send recorded audio files as task comments.
c) Payment Information: When you subscribe to one of our plans, then you provide our third-party payment service provider with your credit or debit card or internet banking information. We don’t collect your payment card details. For payments, we redirect you to a third-party payment gateway service provider, which collects and processes your payment request. Our third-party payment gateway service providers are:
i. Google Pay: For subscriptions availed on Play Store.
ii. Apple Pay: For subscriptions availed on the App Store.
iii. Pabbly Subscription Billing Platform: For subscriptions availed and/or licenses purchased on web interface.
d) Information about your Activities: We also collect information about how you use our services, such as the content you engage with or the frequency and duration of your activities.
e) Customer Care: If you contact our customer support via email, in those cases, we collect all your interactions with our customer support.
f) Good Judgment: We suggest you exercise good judgment and caution while providing personal information.
2. What is the lawful basis for using your personal information?
You hereby acknowledge that all processing of your personal information will be justified by a "lawful ground" for processing. In the majority of cases, processing will be justified on the basis that:
• Consent: You have given your consent for processing personal data for one or more specific purposes.
• Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
• Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which we are subject.
• Vital interests: Processing personal data is necessary in order to protect your vital interests or of another natural person.
• Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by WeGoDoo.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of personal data is a statutory or contractual requirement or a requirement necessary to enter into a contract. Feel free to contact us for this purpose at contact@wegodoo.com.
3. How do we use this information?
We use all of the information we have to help us provide, support and improve our services. We use the information collected from you for one or more of the following purposes:-
a) To register and update your account;
b) To provide you with the services requested by you;
c) To assess queries, requirements, and process requests for various services;
d) To process your payments;
e) To process your refund request;
f) To improve our Site and services;
g) To be able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services and the people or things you’re connected to and interested in on and off our services.
h) We use your information to send you marketing communications, and newsletters, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
i) We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.
j) We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm WeGoDoo, our community, or the public.
k) To respond to summons, court orders, directions or other judicial
processes.
l) To provide information to law enforcement agencies or in connection with an investigation on matters related to public safety.
4. Deleting your information
Your account and the information that you provide us is yours. You can, at any time, request the deletion of the same. However, it is important to acknowledge that, even after your deletion request, we may retain some of the information for a reasonable period of time to comply with legal requests. This retention is necessary to adhere to various legal obligations that we might be subjected to.
Below are the instructions for deleting user information for Free Plan, Pro Plan and Business Plan users of WeGoDoo
Free Plan Users
Pro Plan Users
Business Plan Users
5. Cookies and Similar Technologies
Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to other websites. We may use automated technologies, including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The Website uses a browser feature known as a cookie, which assigns a unique identification to your computer. However, in case you do not wish for us to collect such information, simply change the cookie settings on your web browser.
6. Sharing of Information
a) We may share some of your personal as well as non-personal information with our third-party hosting service provider namely, ESDS Software Solution Ltd, whose main servers are located in Nashik City, Maharashtra State, India.
b) When you subscribe to one of our plans, then you provide our third-party payment service provider, namely, Apple Pay or Google Pay or Pabbly Subscription Billing Platform, with your credit or debit card or internet banking information to process your payment requests.
c) We may share some of your personal information with our third-party service providers (such as Zoho Desk, Google Sheets, Pabbly subscription, etc.) to process your request for certain services.
d) We keep your information safe and do not share your information with any other third party. However, if we merge with or are acquired by another company or we sell our website or application or business unit, or if all or a substantial portion of our assets are acquired by another company, in those cases, your information will likely be one of the assets that would be transferred.
e) We may also share your information in response to legal requests. Please refer to Section 13.
7. Storage and Security of Information
a) Storage: Your data is stored through our hosting provider’s data storage, databases and servers located in Nashik City, Maharashtra State, India. We also store some of the information collected by us on our servers and do not share it with any third party, except for the limited purposes as mentioned in the Section 6. The servers and databases in which information may be stored may be located outside the country from which you accessed this Site and in a country where the data protection and other laws may differ (and be less stringent) from your country of residence. You hereby consent to any such cross-border transfer of your personal information.
b) Retention: Personal information that we collect, access or process will be retained only so long as necessary for the fulfilment of the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or authorized by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified or anonymous.
c) Steps taken by us to protect your data: We regularly take the following steps to protect the integrity of your information:
d) Security: We employ reasonable security practices to ensure that the information is safe and secure with us. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also, we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.
8. Links to other Sites:
The Site may contain links to third-party websites and online services that are not owned or controlled by us. We have no control over and assume no responsibility for such websites and online services. Be aware when you leave the Website; we suggest you read the terms and privacy policy of each third-party website, and online service that you visit.
9. Rights of EU, EEA and UK users
This section of the Policy supplements the other provisions of this Privacy Policy, and applies to you if you are in the EU, the European Economic Area (EEA) or UK. For the purposes of GDPR, your DATA CONTROLLER is:
COMPANY NAME: WEGODOO (OPC) PRIVATE LIMITED
REGISTERED OFFICE: NAND NIVAS, BEDI ROAD, OPP D.K.V. COLLEGE, P N MARG, JAMNAGAR - 361008, GUJARAT, INDIA
CIN: U74999GJ2020OPC113224
GST: 24AACCW6292K1ZX
ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND SHARED STRICTLY IN ACCORDANCE, IN LINE AND FULL COMPLIANCE WITH GDPR LAW (HERINAFTER COLLECTIVELY REFERRED TO AS THE “GDPR”).
Under applicable GDPR, you have the following rights in respect of your personal information:
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us and we may be required to no longer process your personal data. Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed for such purposes by us.
In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection. Please note that the right of access and the right to erasure do not constitute absolute rights and the interests of other individuals may restrict your right of access or erase in accordance with local laws.
We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary certain personal information for a limited period of time for record-keeping, accounting and fraud prevention purposes.
Data Protection Officer (DPO): Pranav Bhatt (contact@wegodoo.com)
To make such requests, please contact us at contact@wegodoo.com
10. California Resident Rights
This section of the Policy applies to you, if you are a California resident, as per the California Privacy Rights Act (simply called “CPRA”), California Consumer Policy Act, 2018 (simply called “CCPA”) and California Online Privacy Protection Act (simply called “COPPA”). This privacy notice section for California residents supplements the information contained in our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following is a list of categories of personal information that we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us, but it reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.
• Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.
Collected: Yes.
• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: Yes.
• Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.
• Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Collected: Yes.
• Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.
• Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Collected: Yes.
• Category G: Geolocation data.
Examples: Approximate physical location.
Collected: No.
• Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.
• Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.
• Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.
• Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behaviour, attitudes, intelligence, abilities, and aptitudes.
Collected: No.
We use the personal information that we collect or receive for the business purposes as described above. We may disclose the above listed categories of personal information to third parties for business purposes as described above. As previously mentioned in this Policy, we do not “sell” (as such term is defined in the CCPA) personal information.
You are entitled to the following specific rights under the CCPA and CPRA in relation to personal information related to you:
To make such requests, please contact us at contact@wegodoo.com
The above rights will only become exercisable by California residents if our Company falls within the scope of CCPA and/or CRPA. Further, we will verify your request using the information associated with your account, including email address. Government identification may also be required.
A request for access can be made by you only twice within a 12-months period. Any disclosures that we provide will only cover the 12-months period preceding receipt of your request. We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.
11. Notice for Nevada Residents
Under Nevada law, certain Nevada residents may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons.
“Personally identifiable information” includes first and last name, address, email address, phone number, social security number, or an identifier that allows a specific person to be contacted either physically or online.
Please note, we do not sell your personal information to anyone.
12. Rights of other Data Subjects
Depending upon the laws of your jurisdiction, you may be eligible for some or all of the following rights in respect of your personal information:
i. Right to obtain information: You may have a right to obtain information about how and on what basis your personal information is processed and to obtain a copy.
ii. Right to rectification: You may have the right to have any incomplete or inaccurate information we hold about you rectified and corrected.
iii. Right of Erasure: You may have the right to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us.
iv. Right of restriction: You may have the right to restrict the processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection.
v. Right to object: You may have the right to object to decisions that are based solely on automated processing or profiling.
vi. Right to ask for a copy: Where you have provided your personal information to us with your consent, you may have the right to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which your personal information is transferred outside of your jurisdiction.
vii. Right to withdraw your consent. You may have the right to withdraw your consent on using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our services.
viii. Request the transfer of your Personal Data. If you so have this right, we will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right may only apply to automated information that you initially provided consent for us to use or where we used the information to perform a contract with you.
Data Protection Officer (DPO): Pranav Bhatt (contact@wegodoo.com)
To make such requests, please contact us at contact@wegodoo.com. Please note, that we reserve the right to reject the request if you are not entitled to the right that you request to enforce.
13. How do we respond to legal requests?
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena/summon) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals and government authorities. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
14. Children's Privacy
Protecting children's privacy is important to us, and therefore our Site or our services is not intended for children. We do not direct the Site or our services to, nor do we knowingly collect any personal information from, such children. If you are not of majority (or above) as per the law of jurisdiction that applies to you, you are not authorized to use the Platform. If we learn that a child has provided personally identifiable information to us, we will use reasonable efforts to remove such information from its database. Please contact us at contact@wegodoo.com if you believe we knowingly or unknowingly collected information described in this Section.
15. How can I withdraw my consent? (OPT-OUT)
If you signup, you will automatically start receiving promotional emails and direct mail from us. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@wegodoo.com.
16. Governing law and Dispute Resolution
Unless provided by the relevant statute, rules or directives applicable to the jurisdiction in which you reside, in case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Site or our services, the
governing law and dispute resolution mechanism as provided in the Terms of Service shall apply to this Privacy Policy as well.
17. Do you have questions or concerns about this Privacy Policy?
In the event you have any grievance regarding anything related to this Privacy Policy, Terms of Service, or with any content or service of WeGoDoo, in that case you may freely write your concerns through your registered email to Grievance Officer/Designated Representative to below:
• Name: Pranav Bhatt
• Title: Founder & CEO
• Email: contact@wegodoo.com
• Postal: WeGoDoo Pvt. Ltd., Nand Nivas, Bedi Road, Opp. D.K.V. College, P N Marg, Jamnagar - 361008 (Gujarat, India)
18. Updates to this Policy
We may add to or change or update this Privacy Policy at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking this Policy periodically. Your use of the Site/App/services after any amendments to this Policy shall constitute your acceptance to such amendments.
19. Welcoming of suggestions
We welcome your comments regarding this Privacy Policy. Please write to us at contact@wegodoo.com. Last updated on November 21st, 2023.
© WeGoDoo (OPC) Pvt Limited - 2022. The trademarks, logos, software and the content appearing herein, is exclusively owned by WeGoDoo (OPC) Pvt Limited, and/or its licensors, and are protected. Any unauthorized use or sale or reproduction or distribution, shall attract suitable action under applicable law.